Transformative Banking Consultant Position

6 days ago


Sydney, New South Wales, Australia Australia and New Zealand Banking Group Limited Full time

About Us

ANZ is a leading banking group that has been serving customers across Australia and New Zealand for decades. We are committed to making a positive impact in the lives of our customers and communities by providing innovative banking solutions and expert advice.

Job Summary

This exciting opportunity exists for an experienced Banking Consultant to join our team. As a key contributor, you will be responsible for delivering exceptional customer experiences, building long-lasting relationships with customers, and driving business growth.

Key Responsibilities

  • Deliver high-quality customer service by actively listening, empathizing, and resolving customer concerns.
  • Maintain accurate records of customer interactions and transactions to ensure seamless service delivery.
  • Stay informed about new banking products and services to provide expert advice and recommendations to customers.
  • Collaborate with internal stakeholders to achieve business objectives and drive growth.

Requirements

To succeed in this role, you should possess:

  • Minimum 2 years of experience in banking or financial services.
  • Excellent verbal and written communication skills.
  • A customer-centric approach and ability to work in a dynamic environment.
  • Basic computer skills and proficiency in Microsoft Office applications.
  • A passion for delivering exceptional customer experiences.

Benefits

We offer a comprehensive range of benefits to support your career development and well-being, including:

  • Comprehensive training and development programs.
  • A competitive salary and bonus structure.
  • A dynamic and inclusive work environment.
  • Access to health and wellness initiatives.

Our Values

At ANZ, we live by our core values: customer focus, integrity, teamwork, and accountability. These values guide our actions and decisions every day, and we invite you to join us in living these values.



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