Retail Operations Leader

2 weeks ago

Sydney, New South Wales, Australia Michael Hill Full time

At Michael Hill, we're seeking an experienced Retail Operations Leader to join our team in the Burwood store. As a key member of our retail leadership team, you'll play a crucial role in driving sales growth, enhancing customer experience, and fostering a positive work environment.

About the Role

The Assistant Store Manager position at our Burwood store is an exciting opportunity for an ambitious professional looking to take their career to the next level. You will be working closely with the Store Manager to achieve business objectives, providing coaching and mentoring to team members, and leading by example to deliver exceptional results through premium customer service.

Key Responsibilities
  • Oversee daily store operations, ensuring seamless execution of sales strategies and customer-centric initiatives
  • Maintain a high-performing team by providing coaching, training, and development opportunities
  • Collaborate with the Store Manager to drive sales growth, optimize inventory management, and enhance visual merchandising
  • Develop and implement effective employee engagement strategies to foster a positive work environment
  • Manage relationships with internal stakeholders, including district managers, regional leaders, and head office teams
What We Offer
  • A competitive salary of approximately $85,000 per annum, commensurate with experience
  • Excellent benefits package, including paid parental leave, volunteer days, and comprehensive health insurance
  • Dedicated training and development programs to support your career growth and success
  • Ongoing recognition and reward programs to celebrate individual and team achievements
  • The opportunity to work with a dynamic and supportive team, passionate about delivering exceptional customer experiences
About Us

Michael Hill is a leading jeweler with a proud history spanning over 40 years. We're committed to becoming a more sustainable and responsible business, protecting our ecosystem and contributing to local communities. Our values are centered around people, integrity, excellence, innovation, and teamwork.

We value diversity and inclusivity, welcoming applications from individuals who share our passion for delivering exceptional customer experiences. If you're a motivated and driven retail professional looking to make a meaningful impact, apply now

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