Retail Sales Associate

3 days ago


Cairns, Queensland, Australia OPSM Full time

About OPSM

OPSM is a leading provider of eye care and eyewear solutions, dedicated to helping people see more and be more. With a strong presence in Australia and New Zealand, we offer a wide range of high-quality products and services to our customers.

Job Summary

We are seeking a passionate and engaging Retail Assistant to join our OPSM team in Smithfield. As a Retail Assistant, you will play a key role in delivering exceptional customer service and providing a personalized shopping experience for our customers.

Key Responsibilities

  • Assist customers with their eye care needs, including pre-testing and customizing frames to suit their lifestyle
  • Provide expert advice on high-fashion frames from luxury brands such as CHANEL, Tiffany & Co., and Gucci
  • Work collaboratively with the sales team to achieve sales targets and provide a seamless customer experience
  • Maintain a high level of product knowledge and stay up-to-date with new products and promotions
  • Contribute to a positive and inclusive team environment, promoting a culture of excellence and customer satisfaction

What We Offer

  • A competitive salary and monthly bonus scheme
  • Substantial discounts through our rewards and recognition program
  • Generous yearly product reimbursement/allowance
  • World-class training program, provided by our training team and in-store mentors
  • Local and global volunteering opportunities with One Sight
  • The opportunity to work with a diverse range of luxury brands, including Ray-Ban, Oakley, PRADA, D&G, Burberry, Miu Miu, and Versace

Requirements

  • Previous retail experience, preferably in the optical industry
  • Strong communication skills and a quick learner
  • Passion for helping others and delivering exceptional customer service
  • Ability to work in a fast-paced environment and meet sales targets


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