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Senior Business Solutions Analyst
2 months ago
Job Overview
We're Virgin Australia, a dynamic airline that's always pushing the boundaries of innovation and customer experience. As a Senior Business Solutions Analyst, you'll play a critical role in driving business growth and improvement across our organization.
Key Responsibilities
- Work closely with cross-functional teams to identify and analyze business needs and opportunities for improvement.
- Develop and implement effective business solutions that drive revenue growth, reduce costs, and enhance customer satisfaction.
- Collaborate with stakeholders to elicit and document business requirements, ensuring that solutions meet the needs of all parties involved.
- Design and implement process improvements that increase efficiency, reduce waste, and enhance overall business performance.
- Provide expert analysis and recommendations to senior leadership on business strategy and operations.
Requirements
- 5+ years of experience in a business analyst or solution analyst role, preferably in a similar industry.
- Strong understanding of business operations, process improvement, and change management.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Proven ability to analyze complex business problems and develop effective solutions.
- Tertiary qualification in Business or Information Technology.
What We Offer
- A dynamic and supportive work environment that fosters innovation and collaboration.
- Opportunities for professional growth and development, with a focus on building skills and expertise.
- A competitive salary and benefits package, including discounts on travel and other perks.
- A chance to work with a leading airline that's committed to making a positive impact on the community.
