Credit Officer
4 weeks ago
Credit Officer Job Description
About the Role
As a Credit Officer at Michael Page, you will be responsible for overseeing the debtor's ledger, including collections, payment allocation, dispute resolution, and reconciliation. You will work closely with internal teams to ensure timely cash collections and maintain customer satisfaction.
Key Responsibilities
- Manage the credit limit exceed report and address disputed invoices.
- Meet targets for days sales outstanding (DSO) and aged debt reduction.
- Make informed credit policy decisions regarding customer trading status, debt collection, and order approvals.
- Collaborate with internal teams to drive process improvements and resolve customer inquiries.
- Allocate payments promptly and identify high-risk customers.
Requirements
- At least 3 years of experience in credit management.
- Excellent organisational skills.
- Proven experience in effective cash collection.
- Strong proficiency in account reconciliation.
- Ability to achieve both personal and team objectives.
- Excellent communication and negotiation skills.
- Proficiency in Excel, including basic formulas.
- Strong problem-solving abilities with the capacity to influence stakeholders.
About Us
Michael Page is a leading recruitment agency with a strong presence in the market. We are committed to excellence in customer service, innovation, and operational efficiency. We offer a supportive environment for skills development and a collaborative company culture.
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