Support Officer

4 days ago

Sydney, New South Wales, Australia beBeeAdministrative Part time $25,000 - $30,000

About Our Institution

We are a dynamic educational institution dedicated to providing exceptional support and guidance to our diverse student community. We offer a welcoming and inclusive environment that fosters student success.

Role Overview

The ideal candidate will play a pivotal role in creating a supportive environment for our students. Excellent customer service skills and a proactive attitude are essential to ensure timely resolution of student-related issues.

Key Responsibilities

  • Warmly greet and assist visitors, ensuring they are directed appropriately.
  • Proactively follow up on student-related issues to ensure effective resolution.
  • C coordinate student orientations and events, fostering a sense of community.
  • Collaborate and contribute actively in regular team meetings.
  • Process student requests and manage course variations efficiently.
  • Assist with timetabling, class allocations, and student course progress tracking.
  • Maintain strict confidentiality of student and course records and other sensitive documents.
  • Provide general administrative support to ensure smooth operations.

Qualifications and Skills

  • Possess an extremely helpful and supportive attitude towards students and colleagues.
  • Demonstrate exceptional customer service and communication skills.
  • Previous experience working in a multicultural environment is highly valued.
  • Ability to work flexibly across different locations.
  • Strong organizational skills and attention to detail.

Benefits

  • Casual job type with flexible scheduling options.
  • A competitive hourly rate of $25-$30 per hour.
  • An opportunity to work in a dynamic and inclusive environment.

Education and Experience

  • A High School (Year 12) qualification or equivalent.
  • At least 1 year of experience in Administration or Microsoft Office.

Languages and Work Authorisation

  • A strong command of the English language.
  • A valid work authorisation for Australia.

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