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Client Liaison Specialist

2 weeks ago

Sunshine Coast Regional District, Australia Bendigo Bank Full time
About Bendigo Bank

We're a bank that's different. At Bendigo Bank, we believe in making a positive impact on our customers' lives and the communities we serve.

Our commitment to community banking is at the heart of everything we do. We invest profits back into the communities that generate them, funding local initiatives and projects that make a real difference.

As a Personal Banker, you'll play a key role in delivering exceptional customer experiences and building strong relationships with our clients. You'll work closely with our customers to understand their financial goals and provide tailored solutions to meet their needs.

We're looking for someone who shares our values and is passionate about making a difference. If you're a driven and customer-focused individual who thrives in a dynamic environment, we want to hear from you

Key Responsibilities:

  • Deliver exceptional customer service and build strong relationships with our clients.
  • Understand customers' financial goals and provide tailored solutions to meet their needs.
  • Work closely with cross-functional teams to ensure seamless delivery of services.
  • Stay up-to-date with industry trends and developments to maintain expertise.
  • Contribute to the development of business strategies and growth initiatives.

What You'll Bring:

  • Proven ability to deliver excellent customer service and build strong relationships.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of consumer lending and banking/finance principles (desired but not essential).
  • Drive to learn and develop new skills.

About Our Community Banking Model

We operate on a shared revenue model based on 'profit-with-purpose'. This approach ensures that the profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs.

By joining our team, you'll become part of a dedicated group focused on promoting local growth and nurturing meaningful relationships. Our branch staff are actively engaged in community events, providing support to small businesses, and addressing the specific needs of the community.

Benefits:

  • Competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • Access to corporate university BEN U.
  • Flexible policies and career advancement opportunities.
  • Discounted gym memberships, private health insurance options, and EAP for you and your immediate family members.