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Housekeeping Team Leader

2 months ago


Townsville, Queensland, Australia Discovery Parks Group Full time
About Discovery Parks Group

Discovery Parks Group is a prominent name in the Australian tourism sector, known for its exceptional hospitality and expansive network of holiday parks. With a workforce exceeding 2000 employees nationwide, we pride ourselves on delivering memorable experiences to our guests.

Discovery Park, Townsville features a variety of accommodations, including fully equipped cabins and caravan sites, complemented by excellent amenities such as a popular waterpark that delights families.

Position Overview

The Housekeeping Supervisor plays a crucial role in maintaining the highest standards of cleanliness and presentation throughout the park. Key responsibilities include:

  • Overseeing and coordinating the daily functions of the housekeeping team.
  • Conducting inspections of guest accommodations, communal areas, and service zones to uphold cleanliness standards.
  • Training and mentoring housekeeping staff, promoting a collaborative team environment.
  • Managing inventory and supplies for housekeeping, ensuring all areas are well-stocked.
  • Collaborating with various departments to ensure seamless operations and enhance guest satisfaction.
  • Ensuring adherence to health and safety protocols and company guidelines.
Candidate Profile

The successful candidate will demonstrate strong leadership capabilities, attention to detail, and a commitment to providing a pristine environment for guests.

  • Prior experience in a supervisory role within housekeeping is essential.
  • In-depth knowledge of cleaning methods, equipment, and safety regulations.
  • Exceptional leadership, communication, and organizational skills.
  • Ability to work autonomously and prioritize tasks based on guest requirements.
  • Proficiency in Microsoft Office and housekeeping management systems.
  • Strong focus on detail and problem-solving skills.
  • Willingness to work flexible hours, including weekends and holidays.
  • A valid driver's license is required.
What We Offer
  • Competitive remuneration packages.
  • Discounted stays at over 300 holiday parks across the country.
  • Exclusive discounts with our partner organizations.
  • Awards for service recognition.
  • Access to an Employee Assistance Program.
  • Opportunities for internal promotions and career advancement.

If you are detail-oriented, organized, and passionate about maintaining a clean and welcoming environment for guests, we encourage you to consider this opportunity.

Please note that candidates may be required to undergo a Federal Police Clearance and obtain a Working with Children's Check, depending on state regulations.

This position may involve physical tasks such as lifting, kneeling, and handling cleaning chemicals and equipment.

Discovery Parks Group is committed to promoting Environmental, Social, and Governance (ESG) practices, ensuring a safe and inclusive workplace while contributing positively to the communities we serve and protecting our environment.