Managing the Night Shift

3 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $73,447

Midnight Operations Manager

As a key member of our Operations team, the Midnight Operations Manager is responsible for ensuring the safety and security of residents. This role involves managing night shift operations, including guest check-ins and check-outs, responding to guest inquiries and requests.

The ideal candidate will have excellent organizational skills, with the ability to manage competing priorities without compromising accuracy and customer service. They will also be proficient in Microsoft Office suite and database management systems.

  • Minimum 2 years' experience in a customer service/operations role.
  • Strong leadership and supervisory skills.
  • Excellent written and verbal communication skills.
  • Exceptional customer service skills, including conflict resolution.
  • Computer literacy.

Benefits and Perks

  • Annual flu vaccinations and skin checks.
  • Insurance discounts up to 10%.
  • 'Escapes' – stay at any of our buildings for up to 5 nights free of charge.
  • A month dedicated to your well-being and health.
  • Passionate work environment.
  • Birthday leave.
  • Generous referral bonuses.
  • EAP (mental health, nutrition, finance support & more).
  • Free use of gyms, nationally.
  • Career development framework.
  • Award salary - $73,347 plus super.

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