Tier II Technical Expert
4 days ago
About the Position
This is an exciting opportunity to join our Customer Success team as a Technical Support Specialist. In this role, you will work closely with our internal teams to deliver exceptional technical support to our clients.
Responsibilities:
- Resolving technical issues and inquiries from customers and partners.
- Providing technical guidance and support to internal teams.
- Developing and maintaining technical expertise in key areas.
- Contributing to process improvements and knowledge sharing.
Requirements:
- 2+ years of experience in a technical support role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
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