Financial Support Specialist
2 weeks ago
This role involves working with a socially responsible financial product to assist customers in managing their finances and avoiding debt.
The Role:- Navigate complex financial claims with empathy and emotional intelligence, providing tailored support to account holders.
- Evaluate the account holder's financial position, negotiate payment plans that cater to their needs, and work towards achieving regular paying status.
- Review supporting documentation to make informed decisions, ensuring fairness and transparency throughout the process.
- Must have experience in hardship collections or a related field.
- Demonstrated ability to manage time and workload efficiently, prioritizing tasks to meet deadlines.
- Excellent communication skills and a strong customer service ethic, with a focus on building trust and rapport with customers.
- Thrives in fast-paced, changing environments, adapting to new situations and challenges.
- Up to 10% bonus for outstanding performance.
- Flexible work arrangement with two days of remote work per week, promoting work-life balance.
- Access to modern working space, equipped with state-of-the-art technology and tools.
- Opportunities for growth and professional development within a rapidly expanding organization.
This is an exciting opportunity to join a pioneering business at the forefront of financial innovation, making a positive impact on people's lives. If you are passionate about delivering exceptional results and growing with a dynamic team, this role is not to be missed.
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Financial Support Specialist
2 weeks ago
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Financial Support Specialist
1 week ago
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Financial Support Specialist
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Sydney, New South Wales, Australia beBeeFinancial Full time $100,000 - $130,000Financial Support SpecialistYou will play a vital role in supporting customers who are experiencing financial difficulties. Your task will be to assess the customer's circumstances and provide tailored solutions that meet their needs.
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Support Specialist to the Financial Director
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