Service Operations Manager
2 weeks ago
We are seeking an experienced Service Operations Manager to join our team in Perth. As a key member of our service department, you will be responsible for proactively managing daily operations, ensuring customer satisfaction, accurate and efficient service delivery, safety, compliance, and driving business growth.
About the RoleThe successful candidate will have tertiary qualifications in business, logistics, management or similar, and previous experience successfully managing a service department or teams. You will possess strong leadership skills, effective communication, and the ability to work under pressure while managing priorities.
Key Responsibilities- Manage daily requirements of the service department including people, performance, training, operations, financials, safety, and planning.
- Build and maintain customer relationships, addressing escalated issues in a timely manner.
- Ensure policy and procedures are enforced.
- Maintain the service and maintenance of fleet vehicles.
- A competitive salary package estimated at $120,000 + super, with a $15,000 car allowance.
- Incentive bonus opportunities.
- A full-time permanent role with opportunities for career progression, training, and development.
A.I.R Recruitment is a national award-winning boutique recruitment agency driven by passion and the challenge of connecting quality candidates to careers that deliver success. Our foundation is built on trust, integrity, and people solutions to attract, integrate, and retain talent.
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Service Operations Manager
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