
Support Assistant
2 weeks ago
This part-time position is an opportunity to be part of our story in a dynamic team environment, working with the sales, warehouse, and administration teams in our Queanbeyan office.
You will play a critical role in servicing customers and supporting your colleagues. You will bring your great attention to detail, organisational skills, and can-do attitude to help with the smooth processing of orders and administrative tasks.
The role includes:
- Assisting in the processing of incoming sales orders, including organising freight.
- Distributing documentation for incoming and outgoing products, orders, and freight.
- Providing general administrative support to sales, warehouse, and administration team colleagues to help the quick and efficient processing of orders and enquiries.
- Occasionally assist the warehouse in packing customer orders - up to 20kg.
- Assist the bookkeeper with routine bookkeeping tasks.
- Other duties as required.
You will be required to work in the office (no remote work). This role is suited to applicants with at least one year of office or sales administration experience, customer service, or graduates with business administration qualifications.
Required Skills and Qualifications:To be suitable for this role, you will need to possess:
- High level of organisation and attention to detail.
- Ability to solve problems in a fast-moving and time-sensitive environment.
- Pleasure in working closely with colleagues in a team environment but also able to own your day-to-day work with minimal supervision.
- Experience with a sales customer relationship management (CRM) system such as Netsuite, Microsoft Dynamics or Salesforce would be highly regarded but is not essential.
We offer:
- A 5-day-a-week (at least 4 including Mondays and Tuesdays) position of around 25 hours a week.
- Flexibility in hours to work around schooling.
- Part of a supportive team.
- Start date ASAP.
We are a purpose-driven business that uses the profit from our commercial activities to support and deliver development projects, primarily in the Solomon Islands and the Pacific. Our company is vertically integrated; manufacturing and distributing coconut-related products. Our health food brand is our retail focus and part of the value chain that connects our remote Pacific Island communities to discerning Australian consumers.
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