Luxury Retail Store Director

4 weeks ago


Chermside, Queensland, Australia EssilorLuxottica Full time

EssilorLuxottica is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. As a luxury retail store director, you will be part of our team that brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear.

We pride ourselves on delivering premium service to our customers through the whole lifecycle, from walking into our store, to customising high-fashion frames to suit their lifestyle.

The role offers a competitive salary of $120,000 per annum, generous bonuses and product allowance, with amazing opportunities for career advancement.

As a store director, you will be responsible for building a high-performing team driven to achieve KPIs and sales targets. You will lead and engage the team daily, coach and inspire through training, create a customer-centric environment, and ensure compliance with brand guidelines and inspire best practice.

You will have the opportunity to work with luxury, high fashion brands like CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co., and more. An obtainable bonus scheme plan rewards your ability to hit and exceed targets/KPIs. Participate in our rewards and recognition program that offers health insurance discounts, and novated leasing among others. Generous yearly product allowance for you to spend across all our brands.

A proven track record of strong sales achievements within a KPI structure, proven problem-solving ability and excellent relationship-building skills, exceptional time management and organisational skills are essential requirements for this role. Retail management experience in high-volume, fast-paced retail environments is desirable.

In this critical role, you will drive business growth by developing strategies to increase revenue, improve customer satisfaction, and enhance the overall shopping experience. You will also oversee the maintenance of visual merchandising standards, inventory management, and staff training and development programs.


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