Respiratory Care Specialist
7 days ago
Air Liquide Healthcare Australia is a leading medical gases, homecare and sleep services provider.
We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.
Job DescriptionThe role of Respiratory Care Specialist involves enhancing customer care and managing sleep apnea treatments at our Southport clinic.
This position requires a proactive professional dedicated to delivering exceptional service in obstructive sleep apnea management.
Key Responsibilities:- Serve as the initial point of contact for both new and existing clients
- Engage clients through various channels, including in-person, phone and email communications (excluding emails)
- Offer guidance on CPAP equipment, setup and ongoing service requirements
- Collaborate with healthcare professionals and service providers
- Promote and upsell our product range and services
- Maintain and sterilise clinic equipment
- Maintain inventory and process clinic orders
We are seeking an experienced Retail/CPAP Therapy Consultant with:
- Previous experience in a retail, healthcare or sales environments
- Exceptional communication skills
- Independent clinic management capability
- Broad experience with customer service across all stages of customer interaction
- Proficiency with Google Suite applications
- Keen interest in CPAP therapy and sleep medicine disciplines
- Strong organisational and administrational skills
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients.
Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy.
Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
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