Quality Assurance Specialist
2 days ago
We are seeking a highly skilled Quality Assurance Specialist to join our dynamic Supply Chain team at Michael Hill. This exciting opportunity will provide a broad exposure to all aspects of the Michael Hill Quality team and the evolution of the Michael Hill Supply Chain.
About the Opportunity- Perform quality assurance tasks to support product quality across various supply flows, including suppliers, stores, returns to suppliers, export shipments, and more.
- Maintain inventory integrity through systemic movements, cycle counting, sales order maintenance, and inbound accuracy.
- Prepare stock for sales order fulfillment and refine inventory levels.
- Process goods received through sustainability initiatives.
- Develop and improve departmental procedures and processes.
- Collaborate with various international departments, including Manufacturing, Purchasing, Customer Service, Distribution, and others.
- A professional attitude and demonstrated ability to communicate effectively with internal and external stakeholders.
- A strong team player who focuses on improving results for the overall team – process-driven, with a "work to completion" mindset around tasks.
- Minimum 2 years' experience in a retail, inventory management, or quality-related role.
- Demonstrated organisational skills and ability to effectively prioritise workloads.
- Intermediate to Advanced administration skills (Excel, Word, Outlook).
- Excellent written and verbal communication skills.
- Experience working with an Enterprise Resource Platform such as Microsoft Dynamics, SAP, or Oracle will be highly regarded.
- Quality Assurance / Product Compliance qualifications will be highly regarded.
- A supportive, diverse, and inclusive team environment.
- Join one of the largest international jewellery brands.
- Be part of a company committed to employee growth and development.
- An environment of trust and empowerment.
- Fabulous discounts across our range of jewellery offerings.
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