Quality Assurance Specialist

2 days ago


Brisbane, Queensland, Australia Michael Hill Full time
Role Overview

We are seeking a highly skilled Quality Assurance Specialist to join our dynamic Supply Chain team at Michael Hill. This exciting opportunity will provide a broad exposure to all aspects of the Michael Hill Quality team and the evolution of the Michael Hill Supply Chain.

About the Opportunity
  • Perform quality assurance tasks to support product quality across various supply flows, including suppliers, stores, returns to suppliers, export shipments, and more.
  • Maintain inventory integrity through systemic movements, cycle counting, sales order maintenance, and inbound accuracy.
  • Prepare stock for sales order fulfillment and refine inventory levels.
  • Process goods received through sustainability initiatives.
  • Develop and improve departmental procedures and processes.
  • Collaborate with various international departments, including Manufacturing, Purchasing, Customer Service, Distribution, and others.
About You
  • A professional attitude and demonstrated ability to communicate effectively with internal and external stakeholders.
  • A strong team player who focuses on improving results for the overall team – process-driven, with a "work to completion" mindset around tasks.
  • Minimum 2 years' experience in a retail, inventory management, or quality-related role.
  • Demonstrated organisational skills and ability to effectively prioritise workloads.
  • Intermediate to Advanced administration skills (Excel, Word, Outlook).
  • Excellent written and verbal communication skills.
  • Experience working with an Enterprise Resource Platform such as Microsoft Dynamics, SAP, or Oracle will be highly regarded.
  • Quality Assurance / Product Compliance qualifications will be highly regarded.
Benefits
  • A supportive, diverse, and inclusive team environment.
  • Join one of the largest international jewellery brands.
  • Be part of a company committed to employee growth and development.
  • An environment of trust and empowerment.
  • Fabulous discounts across our range of jewellery offerings.
Estimated Salary: $60,000 - $80,000 per annum

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