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Product Quality Assurance Specialist

2 months ago


Monash, Australia Officeworks Full time
About the Role

We are seeking a highly skilled and experienced Product Quality Assurance Specialist to join our team at Officeworks. As a key member of our quality assurance team, you will play a critical role in ensuring the quality and safety of our products.

Key Responsibilities
  • Product Compliance: Ensure that all products sold at Officeworks meet and exceed customer expectations in terms of quality and safety.
  • Quality Assurance: Develop and implement best practice quality assurance programs to ensure the continuous improvement of product quality and safety.
  • Collaboration: Work closely with cross-functional teams, including buying teams, global sourcing teams, and appointed agents to assess new products and outline testing and product safety and compliance requirements.
  • Incident Investigation: Investigate and report on incidents related to product safety and quality, and implement corrective actions to prevent future occurrences.
  • Policy Development: Develop and maintain policies and standards related to product quality and safety, and ensure compliance with relevant laws and regulations.
Requirements
  • Experience: Minimum 3-5 years of experience in product compliance, product certification, and quality assurance management.
  • Knowledge: Demonstrable knowledge of Australian and international technical standards and compliance.
  • Leadership: Proven leadership skills, with the ability to drive purpose and foster a culture of learning and development.
  • Communication: Excellent communication and interpersonal skills, with the ability to liaise with all management levels and diverse stakeholders.
About Officeworks

Officeworks is a leading retailer of office supplies, furniture, and technology products. We are committed to providing a safe and supportive work environment for all our employees, and we actively encourage applications from diverse candidates.