Property Management Consultant

4 weeks ago

Adelaide, South Australia Edge Recruitment Full time

About Edge Recruitment:
Edge Recruitment is a prominent provider of body corporate management solutions, recognized for our expertise in overseeing a wide range of properties. Our focus is on delivering customized services that ensure adherence to the Strata Titles and Community Titles Act and Regulations. We are dedicated to offering exceptional customer service and fostering strong relationships with property developers, owners, and committee members.

Position Overview:
We are currently looking for a meticulous and organized Body Corporate Consultant to oversee a portfolio of properties. The successful candidate will possess a solid background in property management, outstanding communication abilities, and a comprehensive understanding of relevant industry regulations. This position demands an individual capable of efficiently managing meetings, correspondence, and insurance claims while maintaining precise records and nurturing robust relationships with clients and stakeholders.

Key Responsibilities:

  • Oversee a portfolio of properties, ensuring compliance with the Strata Titles and Community Titles Act and Regulations.
  • Prepare and disseminate notices and minutes for committee and annual general meetings.
  • Communicate with lot owners, addressing inquiries via phone and email within established KPIs.
  • Coordinate insurance claims, work orders, and maintenance requests.
  • Supervise the preparation of Body Corporate Certificates and ensure timely delivery.
  • Provide Directors with essential information to support budgeting and resource planning.
  • Generate business referrals and contribute to the growth of the organization.
  • Conduct site visits and maintain strong relationships with owners, committee members, and developers.
  • Mediate and resolve conflicts among various parties as necessary.
  • Ensure adherence to company policies, procedures, and relevant legislation.

Essential Competencies:

  • Outstanding Organizational Skills: Capable of prioritizing and managing multiple tasks to meet objectives within set timelines.
  • Exceptional Customer Service: Understands and effectively responds to client expectations.
  • Strong Communication Skills: Able to convey information clearly at all organizational levels, both verbally and in writing.
  • Excellent Listening Skills: Accurately comprehends and responds to communication.
  • Meticulous Attention to Detail: Ensures accuracy and completeness in all tasks.
  • Resilience: Maintains focus and determination in the face of challenges.
  • Integrity: Upholds legal, social, and organizational standards.

Software Proficiency:

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
  • Familiarity with Strata Master and File Smart applications is highly desirable.
  • Ability to effectively utilize software systems and maintain accurate records.

Health and Safety Compliance:

  • Adheres to all OH&S procedures and maintains a safe working environment.

Company Policies and Procedures:

  • Complies with company policies, core KPIs, and ensures the delivery of quality customer service.

Qualifications and Experience:

  • Relevant tertiary qualifications; Certificate IV in Property Services preferred.
  • Experience in a Body Corporate environment is advantageous.
  • Strong communication, writing, and negotiation skills.
  • Understanding of industry and Body Corporate legislation.
  • Ability to manage budgets and meet KPIs.

Personal Attributes:

  • Strong relationship-building skills; self-motivated.
  • High level of time management and prioritization skills.
  • Ability to work effectively both in a team and independently.
  • Positive attitude, proactive, and adaptable to change.
  • Professional demeanor with a commitment to excellence.

Additional Information:

  • May be required to undergo a Police Check prior to appointment.

Why Consider This Opportunity?

  • Be part of a reputable organization with a strong emphasis on quality service and client satisfaction.
  • Work in a supportive and dynamic environment that values your contributions.
  • Opportunity for professional growth and development.

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