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Veterinary Practice Manager

2 months ago


Mackay, Queensland, Australia P3 Vet Partners Full time
About the Role

We are seeking a highly skilled and experienced Veterinary Practice Manager to join our team at P3 Vet Partners. As a key member of our leadership team, you will be responsible for providing onsite leadership and oversight of our veterinary healthcare team to ensure the delivery of high-quality patient care and exceptional customer service.

Key Responsibilities
  • Leadership and Oversight: Provide strategic leadership and oversight to the veterinary healthcare team to achieve business objectives and improve operational efficiency.
  • Quality and Customer Service: Lead the continuous improvement of quality and customer service standards, ensuring that our patients and clients receive the highest level of care and attention.
  • Communication and Teamwork: Foster open and effective communication among team members, ensuring seamless collaboration and coordination to achieve business goals.
  • Financial Management: Oversee the financial management of the practice, including budgeting, forecasting, and financial reporting.
  • Human Resources: Recruit, train, and develop a high-performing team, ensuring that our staff are equipped to deliver exceptional patient care and customer service.
  • Operational Excellence: Identify opportunities for process improvement and implement changes to enhance operational efficiency and effectiveness.
  • Compliance and Risk Management: Ensure compliance with regulatory requirements and industry standards, identifying and mitigating risks to the practice.
Requirements
  • Experience: A minimum of two years of experience in a veterinary practice management role, with a proven track record of success in leadership and operations.
  • Education and Training: A degree in business administration or a related field, with relevant certifications and training in practice management.
  • Skills and Abilities: Excellent leadership and communication skills, with the ability to motivate and inspire a high-performing team. Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Professional Development: Opportunities for professional development and continuing education, including CE funding and paid leave to attend industry events.
  • Work-Life Balance: A supportive work environment that promotes work-life balance and employee well-being.