Hospitality Director

7 days ago

Fairfield, Queensland, Australia Mounties Group Full time
About Our Culture

Mounties Group values Family, Honesty, Care, Innovation, Fun, and Loyalty, striving to create a positive work environment that fosters growth and success.

The Role: Duty Manager

We are seeking an experienced Duty Manager to join our team, overseeing daily operations at Mounties Triglav and Mekong venues.

Your key responsibilities will include:

  • Ensuring compliance with regulatory bodies such as the Registered Clubs Act, Liquor Act, Food Act, RSA, RCG, HACCP, and Gaming Regulations.
  • Coordinating daily activities to meet business objectives.
  • Developing and implementing strategies to enhance service quality.
  • Managing employee performance, providing guidance, and facilitating professional growth.
  • Collaborating with cross-functional teams to drive operational excellence.
About You

To succeed in this role, you should possess:

  • A valid RSA, RCG, and Advanced RCG Competency Card or willingness to obtain.
  • Proven experience in managing multiple priorities, meeting deadlines, and achieving targets.
  • Strong leadership skills, with the ability to motivate and empower teams.
  • Exceptional communication and interpersonal skills, with a focus on delivering exceptional customer experiences.
  • Flexibility to adapt to changing circumstances and priorities.

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