Team Lead Food Service

6 days ago


Melbourne, Victoria, Australia Soldier On, Ltd Full time

Exciting Career Opportunity

Soldier On, Ltd is a dynamic and innovative company dedicated to delivering exceptional dining experiences and bespoke food solutions. We pride ourselves on our commitment to excellence and strive to exceed client expectations in every aspect of our business.

We are currently seeking skilled Food & Beverage Supervisors to join our team at Melbourne Zoo. As a key member of our team, you will be responsible for leading the front-of-house team in a fast-paced retail café environment, ensuring seamless operations and delivering outstanding customer service.

Your Key Responsibilities:

  • Coordinate daily operations and lead the team to achieve excellent customer satisfaction.
  • Develop and implement strategies to maintain high-quality customer service standards.
  • Manage rostering and staff scheduling to meet operational demands.
  • Respond promptly and professionally to guest complaints and concerns.

What We're Looking For:

  • Proven leadership and people management skills.
  • Previous experience in similar roles, preferably in a fast-paced café or restaurant environment.
  • Ability to work flexible hours, including evenings, weekends, and public holidays.
  • Knowledge of food and beverage services, products, and safety standards.

Benefits Package:

  • Competitive salary and benefits.
  • Opportunities for professional growth and development.
  • A commitment to reducing food waste and single-use plastic.


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