Equipment Support Professional
3 days ago
Overview
Hitachi Construction Machinery Co., Ltd. is a leading manufacturer of earth moving and construction equipment. We are seeking a highly motivated Customer Support Representative to join our team.
In this role, you will work with a customer base to improve customer service by providing solutions to our customer's challenges. You will be supported by the Brisbane Branches and backed by our OEM parts department, OEM service support and OEM solutions including preventative maintenance programs.
Responsibilities
- Manage an existing network of customers and source new customers to grow our business
- Promote parts and service sales solutions to achieve sales targets
- Work to a customer call cycle and actively build parts & service quotes tailored to customers' needs and conduct B2B sales negotiations
- Report activity, prospects, sales opportunities and competitor activity
Requirements
- Strong technical understanding of earth moving and construction equipment
- Demonstrated success in a similar sales role
- Self-motivated and able to build long term relationships
- Excellent administration, communication and interpersonal skills
- The ability to travel as required within your region
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