We are seeking a highly skilled Enterprise Workflow Specialist to join our team at Commonwealth Bank. As an integral part of our organization, you will play a crucial role in driving the architecture, design, build, and governance roadmap for various workflow technologies.

This is an excellent opportunity to work with a talented group of professionals who share your passion for innovation and excellence. Our team fosters a dynamic culture that promotes diversity, inclusion, and continuous learning.

• You will work closely with Principal/Lead Business Engineers and Product Owners to define product vision and feature roadmaps.
• As a key member of our squad, you will participate in requirement definition and execution, supporting the delivery of products.

In this role, you will be responsible for providing business analysis services and specialist support to the Workflow Crew. You will gather and document information, conduct analyses of business needs, and manage business, functional, and non-functional requirements.

You will also liaise with stakeholders to understand organizational structure, policies, and operations, and recommend solutions to achieve business goals. Additionally, you will complete project work stream deliverables, including quality control and sign-off for your area of accountability.

1. Provide business analysis services and specialist support to the Workflow Crew.
2. Gather and document information, conduct analyses of business needs, and manage business, functional, and non-functional requirements.
3. Liaise with stakeholders to understand organizational structure, policies, and operations, and recommend solutions to achieve business goals.
4. Complete project work stream deliverables, including quality control and sign-off for your area of accountability.
5. Work closely with stakeholders and change management to identify impacts on business processes resulting from system or application changes.
6. Identify project delivery issues and risks, assist with mitigation strategies, and escalate where necessary.
7. Evaluate the effectiveness of solution delivery (SDLC) tools, processes, and methodologies, and make recommendations for continuous improvement.
8. Analyse and document business/functional processes and requirements using standard analysis methodologies and tools.
9. Convert business needs into functional designs using knowledge of system capabilities, rules, and architecture.

• Demonstrated experience working as a Business Engineer in case management solutions/workflow automation projects.
• Good knowledge of Pega OOTB features, such as Flows, Flow Actions, Activities, User Interface, Agents, SLA, Correspondence, Single Sign-On, External Authentication, PRPC Security, Reports, Listeners (File, MQ), REST Connectors, and SOAP Services.
• Strong experience in documenting epics, features, and user stories, and building case type backlogs.
• Experience working in an Agile project environment.
• Certified Pega Business Architect (preferably version 7 or later).
• Pega Technical Background (certified as CSA).

At Commonwealth Bank, we offer a competitive salary package, including a base salary of $120,000 - $180,000 per annum, depending on experience, plus additional benefits and bonuses.

We foster a culture of inclusivity, diversity, and flexibility, allowing our employees to thrive in their careers and personal lives. Our team members enjoy access to professional development opportunities, flexible work arrangements, and a range of employee benefits.

With a strong commitment to community involvement, we encourage our employees to participate in volunteer programs and initiatives that promote social responsibility and environmental sustainability.