Customer Experience Specialist

3 days ago


City of Manningham, Australia GEODIS Full time
Key Responsibilities

As a Client Care Coordinator, you will be responsible for guiding customers through the hearing care process. Your key responsibilities include:

  • Providing personalized support and setting expectations for customer clinic visits
  • Scheduling and confirming appointments for new and existing customers
  • Preparing Hearing Care Professionals for customer appointments by communicating relevant customer information
  • Converting outbound and inbound calls into appointments and driving marketing campaigns


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