Customer Experience Ambassador

1 week ago


Melbourne, Victoria, Australia Richemont Full time

We are seeking a CUSTOMER EXPERIENCE AMBASSADOR who shares our passion for delivering exceptional service and creating memorable experiences for our clients.

As a Customer Experience Ambassador, you will be responsible for providing personalized attention to clients, understanding their needs, and exceeding their expectations. Your role will involve:

  • Demonstrating a deep understanding of our products and services to provide expert recommendations;
  • Fostering strong relationships with clients through effective communication and follow-up;
  • Identifying opportunities to upsell and cross-sell products and services that meet clients' needs;
  • Working collaboratively with colleagues to achieve sales objectives and drive business growth;
  • Participating in ongoing training and development programs to stay up-to-date on industry trends and best practices.

You will be rewarded with a competitive salary and benefits package, as well as opportunities for career advancement and professional growth within our dynamic organization.



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