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Administrative Support Officer
2 months ago
At Healthscope, we are committed to delivering high-quality patient care and exceptional service. We are seeking an experienced Administration Officer to join our team at Northern Beaches Hospital.
Key Responsibilities:- Provide patient-centred customer service, including greeting all customers and handling enquiries with a friendly and professional manner.
- Maintain accurate and timely patient information data collection, referrals, billing, and processing of medical records.
- Undertake general administration duties, including booking patient appointments and directing patient enquiries.
- Liaise with other areas of the hospital and arrange patient transport for discharge and inter-facility transfer.
- Manage patient electronic records, ensuring the privacy and confidentiality of patient information.
- Experience in an acute patient-focused healthcare facility/hospital.
- Highly developed interpersonal and time management skills with the ability to work in multidisciplinary work environments.
- Advanced computer literacy and sound knowledge of Microsoft Office (Outlook, Word, and Excel).
- A track record of providing great service and customer experience.
- Strong interpersonal communication and report writing skills.
- Ability to work autonomously as well as in a team environment.
Our OneHealthscope rewards program gives you access to a range of wellness benefits, as well as discounted onsite parking at Northern Beaches Hospital and access to Fitness Passport.
- Wellness benefits including a wide offering of holistic support through our Employee Assistance Program and free services including medical examination of employees and discounted Healthscope services for permanent Healthscope employees and immediate family members.
- OneHealthscope rewards program with national deals and discounts for travel, health insurance, and banking offers.
- Variety of leave options and salary packaging, additional superannuation, Novated motor vehicle lease, and Airline/Club membership.
To apply, please click on the 'Apply' button below to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees. Our commitment to quality and safety for our patients, staff, and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children's Check, prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.
