Cinema Operations Manager

5 days ago

Central Coast, Australia beBeeManagement Full time $75,000 - $90,000

Job Title: Assistant Manager

About EVT

EVT is a market-leading experience creator.

About Event Cinemas

Event Cinemas offers a world of entertainment experiences under one roof.

About the Role

We are seeking an experienced management professional to assist in bringing our vision and values to life in the role of Assistant Manager.

This role will empower and coach our team to deliver success by leading from the front and helping our teams be the best they can be.

Key Responsibilities:
  • Operational Responsibility for Cinema:
    • Assist in monitoring and enhancing customer service activities at the location.
    • Control day-to-day operations in accordance with current policies, procedures, and legal compliance.
    • Ensure location presentation and cleanliness is to company standards including all front of house and back of house areas.
  • Overall Leadership and Team Management:
    • Provide support and assistance to the Duty Manager and team members.
    • Collaborate with the General Manager to facilitate the recruitment, induction, and training of team members.
    • Assist in the Performance Management of Cinema Employees.
  • Revenue and Financial Responsibility for Cinema:
    • Support to meet revenue targets for the location.
    • Analyse Operating Statements and daily performance reports.
  • Customer Service:
    • Ensure employees are focused on exceeding customer expectations for cinema experience.
  • Sales and Promotional Opportunities:
    • Drive revenue streams and look for opportunities to maximise assets and sales revenue.
Required Skills and Qualifications:
  • 1-3 years' supervisory experience in a retail or hospitality environment involving shift work.
  • Previous experience with sales figures preferred.
  • Above average level computer literacy.
Behavioural Capabilities:
  • Team Oriented: Focused on creating a team-oriented workplace.
  • Customer Focused: Dedicated towards delivering excellence in customer sentiment.
  • Strong interpersonal skills and relationship building skills: People focused.
  • Sound commercial acumen: Understand opportunities to grow revenue to maximise profitability.
  • Effective communication skills, both oral and written: An ability to communicate clearly with anyone.
  • Self-Motivated: Use initiative to drive goals and needs.

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