Clinical Support Coordinator

6 days ago


Melbourne, Victoria, Australia Australian Unity Full time

Enhance Lives with Remedy Healthcare

About Us

We empower individuals to thrive with confidence at home and in the community through our allied health and nursing teams.

Role Overview

This hybrid role will be working out of our office and from home on a fixed term full-time basis (12 months) for maternity leave cover. You'll coordinate and support the delivery of home-based healthcare to clients across Australia, driven by a human-centred, holistic, and evidence-based approach.

Daily Responsibilities
  • Support the effective delivery of care to Remedy at Home and Ramsay Connect clients
  • Manage referrals, inquiries, allocation of services, enrolment, and discharge
  • Collaborate with clinical care coordinators and medical admin assistants to provide excellent customer service and quality clinical care
Benefits & Perks
  • Flexibility for Work-Life Balance - 2 days in the office
  • Extra Well-Being Leave days
  • Fitness Passport Discounts (NSW & VIC)
  • Buy up to 2 Extra Weeks Leave
  • Employee Discounts on Banking, Health, Insurances
  • Novated Leasing for a New Car
About You
  • Strong customer service background (phone experience desirable)
  • Experience with data entry and document management in a timely manner
  • Ability to work in a dynamic environment with tight timeframes and competing priorities
  • Excellent clinical reasoning and problem-solving skills
  • Excellent verbal and written communications
  • Strong administration and time management skills, tech savvy
  • The ability to manage your workload autonomously
  • Passionate about health and committed to making a real difference in the community
  • Certificate IV in Allied Health Assistant (desirable)
Salary Information

We offer a competitive salary range of $70,000 - $90,000 per annum, depending on experience, to support your career growth and well-being.



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