Parts Interpreter

7 days ago


Perth, Western Australia WATM Crane Sales and Services Full time

At WATM Crane Sales and Services, we are a specialist crane dealership with 50 years of experience in the industry. Our core business is in the sale and support of Cranes and Lifting Equipment. We operate across three locations in Perth and the Pilbara region, providing purpose-built infrastructure spanning over 13,000m2.

We are a family-owned business, offering a unique work environment with no corporate red tape. Every day is different, and you will work closely with our tight-knit team. As an efficient parts interpreter, you will be the initial point of contact for customers with parts calls and queries, contributing to our high-quality customer service.

  • You will be responsible for parts interpretation and coordination for invoicing and quote generation.
  • First point of contact for parts customer service.
  • Parts interpretation to assist customers and the workshop department.
  • Efficiently process customer quotations, orders, invoices, and credits.
  • Carry out picking, receipting, inventory, and stock control as required.

To succeed in this role, you will have previous experience in a high-level customer service role, problem-solving skills, and the ability to manage multiple tasks. You should also possess intermediate computer literacy skills (MS Office and internet-based applications) and excellent communication and interpersonal skills.



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