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Customer Service Associate

2 weeks ago

Brisbane, Queensland, Australia OZ Design Furniture Pty Limited Full time

OZ Design Furniture Pty Limited is a leading lifestyle retailer providing high-quality furniture and homewares. We operate 39 stores in Australia, offering an extensive range of products for over 40 years.

We are seeking a Full-Time Customer Care Representative to work in our Distribution Centre, located in Rocklea QLD.

About the Role:

The ideal candidate will communicate effectively with customers and stores to ensure timely after-service care and provide support when required.

Key Responsibilities:

  1. Communicate effectively with customers and internal stakeholders
  2. Provide excellent customer service through phone, email, and in-person interactions
  3. Liaise with factories and suppliers to resolve issues
  4. Work collaboratively with team members to achieve business objectives

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Experience in customer-facing roles and warehouse environments

What We Offer:

  • A professional and friendly working environment
  • Opportunities for growth and development within the company
  • Competitive remuneration package