Operations Coordinator

3 weeks ago


Keysborough, Victoria, Australia FINDSTAFF Full time
About the Role

We are seeking an experienced and reliable Operations Administrator to join our client's team in Keysborough.

The successful candidate will have a strong background in scheduling and trades management, with excellent customer service skills and a high attention to detail.

Key Responsibilities:
  • Manage the scheduling of supply and install jobs
  • Respond to customer inquiries via phone and email
  • Manage files and storage of documents
  • Process orders and data management
  • Process customer and installer invoices
  • Prepare and send customer quotes
  • Perform general administration tasks and office duties as requested
About You:

We are looking for someone with experience in the home energy industry and/or scheduling and trades management. You will have a strong ability to establish and grow relationships with customers and other stakeholders, as well as a high level of administrative skills.

  • Experience in a similar industry managing tradespeople and scheduling works
  • High-level administrative skills, including previous experience in word processing, spreadsheeting, data entry, drafting of correspondence, photocopying, and general office duties
  • Customer service skills, including experience in the documentation and following up on un-actioned requests
  • Demonstrated interpersonal and communication skills, with the ability to liaise with both internal departments and external stakeholders
  • Proficient in the use of Microsoft applications, including MS Word, Excel, and Outlook, to produce effective outcomes relevant to the work area
  • Knowledge and experience in the use of SAP, MYOB, Sage, and other accounting applications is highly regarded
What's in it for you?
  • Great salary and location - work close to home
  • Flexible hours
  • Opportunity to develop and advance into a leadership role


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