Dental Treatment Coordinator
4 weeks ago
Smile Solutions, a leading dental practice in Melbourne, is seeking a skilled Treatment Planner to join our team.
The Opportunity
We are a multidisciplinary group with over 80 practitioners, including board-registered specialists, general dentists, hygienists, and oral health therapists. Our practice prides itself on graduate dentist support and growth through a dedicated graduate dentist program.
We are looking for a candidate with excellent customer service skills and the ability to communicate effectively in a variety of settings. As a Treatment Planner, you will work directly with general dentists to support patients with exceptional care and support.
The Role
As a member of our reception team, you will be responsible for:
- General dental reception
- Treatment planning and coordination
- Management of specific appointment books
- Processing HICAPS claims and account management
- Liaising with patients and practitioners
- Data entry and mailing tasks
- Projects and administration as required
The ideal candidate will have:
- Minimum 2-3 years of experience working in the dental industry
- Strong working knowledge of cosmetic dentistry and general dentistry
- Proficiency in dental practice management software (Dental4Windows experience is highly desirable)
- A high level of initiative and motivation
- Expert customer service skills
- Strong and adaptable communication skills
- Well-presented, with a warm and mature nature
- Efficiency, with the ability to effectively prioritize, multitask, and use common knowledge as required
The Benefits of Working at Smile Solutions
- 60% discount on dental treatments for staff and their children
- 20% discount on dental treatments for partners, spouses, family, and friends
- Conveniently located in the heart of Melbourne CBD, with easy access to public transportation
- Quarterly staff events and social activities
- Seasonal AFL ticket offers at both the MCG and Marvel
- A beautiful and supportive work environment
Remuneration is negotiable and based on experience within the industry. This position offers opportunities for future growth and professional development.
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