Sales Associate

3 days ago

Ballarat, Victoria, Australia beBeeCustomer Full time $50,000 - $60,000

Job Overview:

As a Retail Store Associate, you will play a pivotal role in delivering exceptional customer experiences and contributing to the success of our store.

Key Responsibilities:

  1. Customer Engagement: Engage with customers in a friendly and approachable manner, catering to their individual needs and preferences.
  2. Personalized Service: Utilize your strong customer focus to deliver personalized and exceptional experiences that exceed customer expectations.
  3. Product Knowledge: Demonstrate a deep understanding of Vodafone's products, services, and technology offerings to provide informed recommendations to customers.
  4. Team Collaboration: Contribute to a positive and dynamic team environment by effectively collaborating with colleagues and sharing insights.
  5. Adaptability: Maintain a resilient and optimistic attitude, even when faced with challenges, striving to find innovative solutions.
  6. Work Schedule: Adhere to a flexible 40-hour workweek schedule, including weekends and public holidays on a 7-day rotating roster.
  7. Technical Expertise: Utilize your passion for technology to engage customers in meaningful conversations and address their queries.
  8. Performance Excellence: Contribute to achieving sales targets and KPIs, consistently demonstrating your commitment to performance excellence.
  9. Customer Interaction: Deliver seamless customer interactions by utilizing Point of Sale (POS) software and employing efficient transaction processes.

Requirements:

  • Customer Service Experience: Demonstrated experience and enthusiasm for providing face-to-face customer service.
  • Problem-Solving Skills: Strong problem-solving abilities, allowing you to think creatively to overcome obstacles.
  • Technology Passion: A genuine passion for technology and an eagerness to share your knowledge with others.
  • Previous Experience: Prior experience in retail sales, call centers, or relevant customer service roles is advantageous.
  • Teamwork: Ability to work independently and as part of a team to ensure successful customer interactions.
  • Communication Skills: Excellent verbal communication skills that enable you to effectively explain complex concepts to customers.

Benefits:

  • Competitive Salary: Competitive annual starting salary.
  • Ongoing Training: Ongoing training and support to enhance your skills and knowledge.
  • Career Progression: Opportunities for career progression within the retail sector and beyond.
  • Employee Discount: Employee discount on Vodafone products and services.

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