Claims Manager
2 weeks ago
We are seeking a skilled Claims Manager to join our team at Coal Services. As a Claims Manager, you will be responsible for efficiently managing your caseload and ensuring durable and timely return to work outcomes are achieved.
Your main responsibilities will include:
- Proactively handling all aspects of claims management in alignment with legislation and business rules.
- Collaborating with internal and external stakeholders to develop claims strategies.
- Engaging Account Managers to identify opportunities to improve performance or resolve issues.
- Delivering exceptional customer service and maintaining high organisational standards.
About You
We are looking for a candidate with:
- Experience in claims management.
- Minimum 2-3 years Workers Compensation experience.
- Competent in the use of Adobe and Microsoft Office suite, particularly Word and Excel.
- An ability to work effectively with a range of internal and external stakeholders.
- Sound organisational skills and ability to prioritise a high workload.
- Excellent written and verbal communication and interpersonal skills.
- Understanding of medical terminology.
What We Offer
We offer a friendly, supportive and collaborative team culture, 7.25-hour days, Monday to Friday, 5 weeks annual leave plus 20% leave loading, 18 days personal leave & 3 days family and emergency leave, superannuation co-contribution scheme, professional development days, reward and recognition program, retailer discounts through Smart Spending App, access to Employee Assistance Program and novated leasing.
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