We are seeking a highly motivated and organized Registry Officer to provide clerical, administrative, and customer service support to our client, a large NSW Government Agency. As a Registry Officer, you will be responsible for providing a high standard of support to the Tribunal, including data entry, preparing correspondence, and maintaining electronic and file records.

• Provide clerical, administrative, and customer service support to the Tribunal
• Answer simple phone enquiries and respond to emails
• Data entry and maintenance of electronic and file records
• Handling and distributing incoming and outgoing mail
• Provide a range of administrative and clerical support services, including printing, filing, scanning, and emailing documents
• Input all relevant data in the tribunals case management system and create, store, retrieve, and archive tribunal files
• Seek guidance from, and escalate more complex matters to the Senior Registry Officer when required
• Other administrative duties as required

• Previous experience in administration or office-based customer service
• Motivated and self-driven to provide excellent customer service in a Tribunal environment
• Excellent written and verbal communication skills
• High level of attention to detail
• Experience in a legal or Government environment is beneficial but not essential
• WHV candidates are welcome to apply