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Restaurant Team Lead Casual Dining

2 weeks ago

City of Frankston, Australia TGI Fridays Australia Part time

At TGI FRIDAYS Australia, we are seeking a Service Excellence Professional to join our team.

As a world-leading casual dining restaurant group born in New York in 1965, we have nearly 1,000 restaurants across 61 countries.

This role requires a skilled professional who can deliver exceptional customer service, collaborate with the kitchen for top-notch food quality, and manage floor operations from running food to clearing tables.

The responsibilities of this position include:

  • Delivering exceptional customer service
  • Welcoming guests with a warm welcome
  • Collaborating with the kitchen for top-notch food quality
  • Managing floor operations, from running food to clearing tables
  • Maintaining cleanliness according to policies
  • FOLLOWING OUR SERVICE STANDARDS AND ENHANCING UPSELLING
  • Promoting specials, events, and our Fridays spirit
  • Passion for training and continuous improvement
  • Create a positive atmosphere for guests to enjoy

Requirements for success in this role include:

  • Previous experience preferred but not required
  • Customer-focused with excellent service standards
  • Team player with enthusiasm and a collaborative spirit
  • Eligibility to work in Australia

TGI FRIDAYS offers a competitive remuneration package, exciting career growth in a rapidly expanding business, and strong support and training systems from our Head Office.