Customer Relationship Manager

2 days ago


KalgoorlieBoulder, Australia St John WA Full time

Establish a strong presence in Western Australia as a dedicated Customer Relationship Manager with St John WA. Our team is committed to delivering exceptional pre-hospital care and related products, driven by a strong sense of belonging and purpose.

We are seeking an experienced professional to join our Training & Equipment Team in the Central Region, based in our Kalgoorlie Office. As a key member of our team, you will be responsible for fostering positive relationships with clients and stakeholders, ensuring end-to-end support of training and equipment services across the region.

This opportunity requires an individual who has demonstrated experience in maintaining customer relationships and a commitment to excellent customer service. You will need to be a self-starter with excellent customer service skills to succeed in this role.

Key Responsibilities:
  • Meet financial targets through the coordination of private first aid training classes and onsite first aid kit servicing.
  • Provide service quotations to clients accurately and in a timely manner.
  • Offer advice and recommendations on suitable service selections that align with client requirements.
  • Engage with existing clients to provide additional information on available offerings.
  • Facilitate onboarding of new clients.
  • Maintain communication with clients, gathering feedback and identifying areas for continuous improvement.
What We Offer:
  • $550 Health and Wellness reimbursement
  • 17.5% annual leave loading
  • Corporate uniform
  • Salary packaging options
  • Free emergency ambulance cover
  • Free first aid training

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce. We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds.



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