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Shift Team Lead

2 months ago

Brisbane, Queensland, Australia Guzman Y Gomez Full time
About the Role

We are seeking a highly motivated and experienced Shift Team Lead to join our team at Guzman y Gomez. As a Shift Team Lead, you will play a pivotal role in shaping unforgettable dining experiences for our guests.

Key Responsibilities
  • Lead, coach, and motivate the team to enhance the guest experience while upholding the highest food safety and quality standards.
  • Ensure every guest receives the best possible service and experience.
  • Operate with a high level of integrity, professionalism, and respect for colleagues and guests.
  • Develop and implement strategies to improve operational efficiency and productivity.
  • Collaborate with the management team to achieve business objectives and goals.
What We Offer
  • Full-time or part-time hours to suit your lifestyle.
  • Fair pay in line with the Fast-Food Industry Award.
  • Flexible rosters and employment stability.
  • Free and comfortable GYG uniforms and exclusive merchandise.
  • Heavily discounted GYG meals.
  • Comprehensive training and support to set you up for success.
  • Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond.
  • An uncapped referral program – bring your mates and earn $200 per successful referral.
  • Team building activities and regular crew competitions.
  • Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few.
  • The possibility of owning your own franchise or joining our corporate office in future.
Requirements
  • Leadership or supervisory experience in a fast-paced environment.
  • A track record of providing outstanding customer service.
  • Completed or willingness to complete Food Safety Supervisor certificate.
  • Completed or willingness to undertake Responsible Service of Alcohol course.