Retail Sales and Service Manager

2 weeks ago

Logan City, Queensland, Australia beBeeRetail Full time $98,765 - $123,456
Unlock Your Potential as a Retail Leader

A career-defining opportunity for exceptional service and sales professionals.

In this pivotal role, you will be the driving force behind delivering extraordinary customer experiences and achieving business excellence.

The ideal candidate will possess a proven track record of providing outstanding service, building loyal customer relationships, and leading by example with passion and enthusiasm.

  • Exceptional customer service skills: Strive for excellence in every customer interaction, exceeding expectations and driving loyalty.
  • Loyal customer base: Build a portfolio of existing and new customers, fostering long-term relationships and growth opportunities.
  • Leadership and coaching: Act as a role model, leading by example with passion and enthusiasm, and supporting the team to drive business results.
  • Sales and service planning: Collaborate with the team to develop and implement sales and service plans, setting goals and targets for success.
About You

We are seeking candidates with:

  • Retail experience: 1-2 years' experience working in a multi-cultural retail environment.
  • Luxury brand expertise: Experience working with luxury fashion, cosmetics, or lifestyle brands.
  • Leadership skills: Proven leadership and coaching abilities, with a strong focus on employee development.
  • Digital proficiency: Strong digital skills, including learning agility and a growth mindset.
What We Offer

You will enjoy:

  • Swarovski products discounts
  • Employee Assistance Program
  • Volunteering leave
  • Learning and development programs

Masters of Light Since 1895
We create beautiful crystal-based products that bring joy and celebrate individuality.

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