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Finance and Business Development Manager

2 months ago

Laverton North, Victoria, Australia Cars24 Full time

About Cars24

Cars24 is a global used vehicle e-commerce platform with a strong presence in the market. We are a leading player in the used vehicle industry, with a significant market share in India and expanding our reach to other countries such as Australia, Dubai, Saudi Arabia, and Thailand.

Job Summary

We are seeking a highly skilled and experienced Finance and Business Manager to join our team. As a Finance and Business Manager, you will be responsible for guiding and assisting customers through their finance applications when they buy their car. You will be assessing customers' needs, creditworthiness, and affordability using data shared by customers and from credit agencies.

Key Responsibilities

  • Assessing customers' needs, creditworthiness, and affordability using data shared by customers and from credit agencies
  • Providing exceptional multi-channel assistance to our customers through their finance application using your deep knowledge of car loan products
  • Acting as a liaison between lenders and customers to help customers navigate through declines or requests for more information from lenders
  • Acting as a trusted advisor to customers looking to purchase other ancillary products such as Extended Warranty and tinting from Cars24
  • Passion and go-getter attitude to achieve strong customer outcomes
  • Excellent communication skills with the ability to explain and resolve queries regarding financial products to customers
  • Proven customer service background with experience in both inbound and outbound calls to customers
  • Flexibility to work with new and changing technology platforms
  • Attention to detail to ensure all I's are dotted and T's are crossed in the entire customer loan journey

Requirements

  • Minimum 2 years of experience as a finance consultant, broker, or business manager, preferably in Asset Finance or car dealerships
  • Cert IV in Financial Services (good to have) or equivalent and/or relevant tertiary qualifications
  • Be prepared to undergo a police and background check

Benefits

  • Competitive salary package and exceptional employee benefits
  • Industry-leading OTEs
  • Monthly Phone Allowance + More
  • Great Employee Benefits
  • OTE - $120K+ uncapped earnings (base + super + Commissions)
  • Employee Assist Program
  • Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
  • Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. We also have access to an amazing list of advisors and investors that we actively engage