Lead UX/UI Designer for Digital Transformation

14 hours ago

Sydney, New South Wales, Australia HCM Australia Full time

HCM Australia is seeking a skilled Lead UX/UI Designer to join their team in Sydney.

Estimated Salary: AU$120,000 - AU$180,000 per annum.

About the Role

This contract opportunity will see the successful candidate work as part of a multi-disciplinary team to research, design and assist in delivering exceptional customer and user experiences that achieve business outcomes and improve business efficiencies and processes.

The role requires solid user-centred design values, principles and practices; strong business analytics skills; excellent communication and stakeholder engagement and management skills; and the ability to juggle multiple projects and priorities.

Key Responsibilities
  • Work collaboratively with members of the Digital Case File Team to build, implement, release, support and maintain a digital product suite including facilitating workshops, maintaining documentation and participating in internal showcases.
  • Apply technical skills in user experience and digital user interface design, including exploring the issue, researching, ideating, designing, testing, and measuring.
  • Ability to use different methodologies and tools to solve different challenges.
  • Lead user and customer research to inform design work and to iterate existing experience artefacts such as personas or customer journeys.
  • Support viable and sustainable product solutions from design through discovery, framing and iterating development and continuous improvement within a Human-Centered Design (HCD) framework. Including but not limited to UI design, content modelling/design, information architecture, web standards and analytics design.
  • Support usability, accessibility and user acceptance testing of digital services to ensure we provide users with a great experience while ensuring all requirements and guidelines are met.
  • Stay up to date with the best user research practices, including User Interaction (UI), accessibility guidelines, and visual design practices.
  • Liaison with client Service Designers, Business Analysts, Service Owner, Product Owner, and SMEs to gather and validate functional requirements.
Required Skills and Qualifications
  • Over 5 years of experience in development and delivery of UX/UI solutions.
  • Advanced skills in industry-leading software and technologies, such as Adobe Photoshop, Figma, inVision, Jira, Confluence, Trello, Google suite.
  • Ability to understand analytics data to make data-driven decisions as well as an ability to understand and design for personas.
  • Experience working in agile and lean environments.
  • Experience in digital design including website design, development, and maintenance/user interfaces as well as an understanding of the foundations of front-end web development.
  • Experience in delivering small to large UI projects from websites to apps.

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