Sales and Customer Experience Specialist

3 days ago


East Ballina, New South Wales, Australia Beacon Lighting Full time

Join Beacon Lighting as a Sales and Customer Experience Specialist in our new store opening in Ballina NSW.

About the Role

We are seeking a highly skilled individual to provide expert customer service, promote our Trade Loyalty Program, and develop strong product knowledge to assist customers in making informed purchasing decisions.

Key Responsibilities
  • Provide exceptional customer service to retail and trade customers
  • Promote and expand our Trade Loyalty Program and Trade accounts
  • Develop comprehensive product knowledge to support customers
  • Achieve and exceed personal sales targets
  • Support team members to ensure business goals are met
  • Contribute to maintaining a visually appealing store environment through merchandising and housekeeping
Requirements
  • Previous experience in a customer-facing role is essential
  • Strong communication skills with the ability to build rapport with customers
  • An energetic and enthusiastic approach to all aspects of the job
  • A high attention to detail
Benefits
  • A competitive hourly rate of $25-$30 AUD per hour, depending on experience, including higher rates for weekend and public holiday shifts
  • Performance-based profit share incentives
  • Generous team member discounts
  • On-site parking and laundry allowance
  • The opportunity to purchase shares through our Employee Share Scheme
About Us

Beacon Lighting is a leading retailer of lighting solutions, committed to providing expert advice and exceptional customer service. We value our teams and offer genuine opportunities for career development and progression.



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