Sales and Customer Experience Specialist
3 days ago
Join Beacon Lighting as a Sales and Customer Experience Specialist in our new store opening in Ballina NSW.
About the RoleWe are seeking a highly skilled individual to provide expert customer service, promote our Trade Loyalty Program, and develop strong product knowledge to assist customers in making informed purchasing decisions.
Key Responsibilities- Provide exceptional customer service to retail and trade customers
- Promote and expand our Trade Loyalty Program and Trade accounts
- Develop comprehensive product knowledge to support customers
- Achieve and exceed personal sales targets
- Support team members to ensure business goals are met
- Contribute to maintaining a visually appealing store environment through merchandising and housekeeping
- Previous experience in a customer-facing role is essential
- Strong communication skills with the ability to build rapport with customers
- An energetic and enthusiastic approach to all aspects of the job
- A high attention to detail
- A competitive hourly rate of $25-$30 AUD per hour, depending on experience, including higher rates for weekend and public holiday shifts
- Performance-based profit share incentives
- Generous team member discounts
- On-site parking and laundry allowance
- The opportunity to purchase shares through our Employee Share Scheme
Beacon Lighting is a leading retailer of lighting solutions, committed to providing expert advice and exceptional customer service. We value our teams and offer genuine opportunities for career development and progression.
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