Live Operations Leader

1 day ago

Melbourne, Victoria, Australia beBeeDevelopment Full time
Job Description

We are seeking a skilled leader to join our team as Development Director, Live Ops. In this role, you will be responsible for overseeing the live operations of our game, ensuring timely delivery of updates and content while maintaining quality, collaboration, and communication.

The ideal candidate will have experience in strategic planning, resource management, and cross-functional team leadership. They will also possess excellent communication, organizational, and problem-solving skills, as well as a passion for games and delivering outstanding player experiences.

Responsibilities
  • Lead and manage a cross-disciplinary team, including software engineers, Quality Verification, Live Ops Specialists, and other production staff, with a focus on live operations.
  • Own the live operations strategy and schedule, ensuring on-time delivery of updates and content while maintaining quality, collaboration, and communication.
  • Develop and refine incident response and risk mitigation processes for live service outages or critical issues, ensuring rapid resolution and clear directives.
  • Collaborate with producers, product managers, and other stakeholders to drive ongoing player engagement and retention.
  • Foster a culture of continuous improvement through post-mortems and data-driven iteration.
Requirements

To succeed in this role, you will need:

  • 5+ years of project management, production, or team leadership experience in game development, with at least 2 years focused on live game or live service operations.
  • Demonstrated experience in strategic planning, resource management, and cross-functional team leadership.
  • Bachelor's degree or equivalent professional experience.
  • Strong understanding of project management methodologies, including Agile and Waterfall.
  • Experience engaging and motivating remote and hybrid teams in an evolving environment.
  • Excellent communication, organizational, and problem-solving skills.
  • Data-driven with the ability to translate analytics and player feedback into actionable strategies.
Benefits

As a member of our team, you can expect a competitive compensation package, including vacation time, sick leave, and extended health/dental/vision coverage. We also offer opportunities for growth and development, as well as a supportive and inclusive work environment.

About Us

We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. Our benefits programs emphasize physical, emotional, financial, career, and community wellness to support a balanced life.

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