Concession Team Lead

4 weeks ago

Bankstown, Australia Commonry Full time
About the Role

We're seeking a highly motivated and passionate leader to drive the success of our David Jones Bankstown Concession Pad. As a Concession Supervisor, you'll be responsible for leading a small team of 2-4 and creating an inspirational customer experience that contributes to our overall commercial success.

Key Responsibilities
  • Mentor and develop a small team of 2-4 to achieve sales targets and deliver exceptional customer service.
  • Lead by example in customer service, ensuring all staff are engaged, motivated, and mentored to deliver above-and-beyond experiences.
  • Manage concession budgets and growth expectations through a solid business acumen.
  • Daily management of stock to minimise stock loss and maximise sales.
  • Ensure concession maintains Commonry's visual standards and merchandise stock to maximise sales potential.
Requirements
  • Experience in a supervising role or extensive experience in fashion retail.
  • Proven track record of creating a customer experience and determination to drive commercial outcomes.
  • Demonstrated ability to address situations with confidence, empathy, and engagement when providing feedback and praise.
  • Exceptional communication, problem-solving, and interpersonal skills with the ability to work autonomously.
  • Exposure to stock inventory and loss prevention management.
What We Offer
  • Up to 50% off new-season styles.
  • $1,000 yearly clothing allowance.
  • Monthly and seasonal bonus potential.
  • A supportive team culture and environment.
  • Clear career pathway towards future leadership opportunities.
  • Generous employee discounts across Brandbank Group brands.
  • Employee Referral Program – be rewarded for referring great new people to our team.
About Commonry

Established in 2020, we are proud to be an Australian-owned brand with a commitment to delivering premium wardrobe solutions for the modern woman. At our core, we embrace a timeless approach to design, ensuring our pieces offer a contemporary style that resonates with our community. With a focus on design elevation, we will change your expectations of inclusive fashion. From carefully curated fabrics to thoughtful details, our collections are crafted to elevate your wardrobe effortlessly.

We're for everybody. We are committed to size-inclusive representation. We believe that fashion should be for everyone, regardless of shape or size. That's why we offer a range of sizes to cater to diverse body types, ensuring that every woman can find something that makes her feel confident and beautiful.

Our Vision is to become leaders of the new standard for modern fit.

To learn more and see all job listings, visit: www.commonry.com/careers

About Brandbank Group: Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, allkinds, Commonry, kikki.K & FINE-DAY.

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