Customer Solutions Manager

1 week ago


Adelaide, South Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

About the Role

We are seeking a highly skilled and experienced Customer Solutions Manager to join our team at ANZ.

This role is responsible for providing support to Relationship Managers in making banking easier for customers, providing customer solutions, and insights. The ideal candidate will have great financial literacy, analytical skills, commercial and business acumen, and experience in developing strong relationships in a customer delivery/customer experience role.

The successful candidate will be able to conduct financial analysis and develop and implement appropriate customer strategies, establish and maintain a professional profile in the market and maintain an understanding of the customer's industry and associated markets, work collaboratively with other internal work functions and stakeholders, and demonstrate living the ANZ Values with customers and colleagues.

In return for your expertise, we offer a competitive salary of $120,000 per annum, flexible working arrangements, access to health and wellbeing services, and discounts on selected products and services from ANZ.

As a Customer Solutions Manager, you will have the opportunity to shape a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

You'll be part of an organisation where the different backgrounds, perspectives, and life experiences of our people are celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.



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