Customer Experience Resolution Specialist

About the RoleWe are seeking a skilled and compassionate Senior Customer Experience Resolution Specialist to join our team at Weploy, a leading provider of innovative workforce solutions. In this exciting role, you will play a critical part in delivering exceptional customer experiences and resolving complex issues with empathy and professionalism.Key...

Enabling Better Internet for Australian Homes and BusinessesAt Superloop, we're committed to delivering on our customer promise: Super-fast, Super-reliable, and Super-easy internet access for all Australian homes. As a key member of our Consumer unit, you'll play a vital role in bringing together systems, processes, and people to deliver this experience...

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

About the RoleThe Dispute Resolution Manager will be accountable for providing specialist advice to internal and external dispute resolution caseworkers in the Complaints team in relation to complex complaints with a key focus on scams.This role supports caseworkers in investigating, ensuring fair and consistent outcomes, sharing insights and uplifting...

We are seeking a highly skilled Customer Service and Debt Resolution Specialist to join our team in Melbourne's CBD. As a Collections Officer, you will play a crucial role in helping customers navigate their financial obligations.About the Role:Respond to customer inquiries via phone relating to customer collectionsAccurately update and process customer...

Job DescriptionHudson Australia is seeking a highly skilled Dispute Resolution Specialist to join our team in Melbourne CBD. As a key member of our regulatory agency, you will be responsible for handling enquiries received by consumers and lawyers, resolving consumer matter complaints, and providing exceptional customer service.The ideal candidate will have...

About the RoleAs a Conflict Resolution Specialist at EML (Employers Mutual Limited), you will play a vital role in helping people navigate disputes and find resolutions. Your expertise in conflict resolution, negotiation, and stakeholder management will enable you to make a positive impact on individuals' lives.We are committed to maintaining a workplace...

About the RoleWe are seeking a Dispute Resolution Specialist to join our team at Flexhive in Melbourne CBD. As a Dispute Resolution Specialist, you will be responsible for handling enquiries received by consumers and lawyers and resolving consumer matter complaints.Key responsibilities will include:Dealing with second tier complaints and lawyer enquiries,...

About the RoleWe are seeking a highly skilled Customer Service Representative to join our Claims Team as a Claims Resolution Specialist. This role is perfect for individuals who enjoy problem-solving, have excellent communication skills, and thrive in a fast-paced environment.Key ResponsibilitiesClaims Analysis: Assess claims to determine liability,...

About the RoleAt WNS Global Services, we're seeking a skilled Claims Resolution Specialist to join our team. As a key member of our operations team, you will play a vital role in delivering exceptional customer service and ensuring seamless claim resolution experiences for our clients.Key ResponsibilitiesLodge new insurance claims for customers and...

Hudson Australia is seeking a Complaints Resolution Specialist to join our team.Estimated Salary: $70,000 - $90,000 per annum.About the RoleWe are looking for an experienced professional to handle second-tier complaints and lawyer enquiries. The successful candidate will be responsible for liaising with relevant parties, reviewing available material, and...

We are seeking a talented Service Delivery Specialist to join our team at INEOS Automotive.As a Service Delivery Specialist, you will play a critical role in ensuring our Australian and New Zealand customer base receives a consistent, industry-leading support experience.The successful candidate will be responsible for handling customer enquiries, supporting...

Software Incident SpecialistAt imc AG, we're seeking a skilled Software Incident Specialist to join our team. As a key member, you'll provide expert technical support to our customers across the APAC region using our cloud-based Learning Management System (LMS).ResponsibilitiesLead customer support for timely and professional issue resolutionConduct root...

About the RoleAs a Claims Resolution Specialist at Adidas Pacific, you will play a vital role in supporting the Claims Team Leader and collaborating with both internal and external customers to ensure efficient Claims and Returns operations.Key Responsibilities:Claims Analysis: Assess claims to determine liability, minimizing exposure for the company by...

Hudson Australia seeks a highly skilled Dispute Resolution Specialist to handle enquiries and resolve consumer matter complaints in the Melbourne CBD with an immediate start.About the RoleAs a key member of our team, you will be responsible for dealing with second-tier complaints and lawyer enquiries, particularly early closures and resolutions. You will...

We are seeking an experienced Customer Service Supervisor to join our team at INEOS Automotive. As a Customer Experience Specialist, you will play a crucial role in ensuring our Australian and New Zealand customer base receive a consistent, industry-leading support experience.The successful candidate will work closely with our UK-based contact center team to...

Job SummaryWe are seeking a skilled Customer Experience Specialist to join our team in Melbourne North.This is a fantastic opportunity to provide exceptional customer experiences by activating and assuring telecommunications / technology products and services, in the home and/or business.You will work independently to deliver seamless service rectification...

AIG is a global leader in commercial and personal insurance solutions, offering a diverse range of products and services. As a Complaints and Disputes Officer, you will play a critical role in helping customers manage risk and achieve their goals.We are seeking an experienced professional to join our team as a Complaints and Disputes Resolution Specialist....

About the RoleWe are seeking a skilled Software Specialist to join our team as a Resolution Lead. As part of this role, you will be responsible for providing timely and professional resolution of issues and incidents for our customers in the APAC region.Key ResponsibilitiesActing as the lead for customer support, ensuring prompt and effective resolution of...

Randstad offers an attractive compensation package for this role, including a salary range of $60,000 - $80,000 per annum.About the CompanyRandstad is a leading provider of automotive and insurance services, renowned for its exceptional customer service and dedication to employee development.Job DescriptionThis Claims Resolution Specialist position involves...