Customer Service Evaluation Officer

2 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $40,000 - $60,000

Job Title: Customer Service Evaluation Officer

This role involves visiting retail outlets and reporting back on the store presentation, service, selling skills, cleanliness etc. You will be required to make detailed observations about your experience as a customer, then complete a survey online about the experience.

Key Responsibilities:

  • Pose as a customer to observe and report on store presentation, service, and selling skills.
  • Make detailed observations about your experience as a customer.
  • Complete a survey online about the experience.
  • Travel to various locations to conduct evaluations.

Requirements:

  • An eye for detail and good memory.
  • Reliable with great communication skills.
  • Access to the internet.

Benefits:

  • Opportunity to provide valuable feedback to clients.
  • Flexible work arrangement depending on availability.
  • Number of assignments offered depends on ability to successfully complete tasks, location, willingness to travel, flexibility, and reliability.

About Us:

We have been helping leading retail brands understand the experience they deliver to their customers for over 20 years. As a Customer Service Evaluation Officer, you can be part of this effort and provide valuable feedback to our clients.

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