Network Infrastructure Specialist

4 weeks ago


Brisbane, Queensland, Australia Pyramid Global Technologies Full time

About the role: Network Operations Expert

Job Description: Network Operations Expert

Key Responsibilities:

  • Configure and troubleshoot switches and routers in a network production environment, including Cisco Nexus, Cisco 3650, and Cisco Meraki.
  • Troubleshoot voice systems, including Mitel 3300 CX Controller, Mi voice Business Virtual for Enterprise, and T1/E1 Combo MMC (PRI).
  • Support F5 LTM Load Balancers and ensure their optimal performance.
  • Develop and implement disaster recovery activities and ensure the availability of the production environment.
  • Lead daily operations of the production environment and ensure 24/7 availability.
  • Participate in Change Advisory Board Review Meetings with customers.
  • Build monitoring tools to ensure system availability, resource utilization, and capacity.
  • Create network services dashboards providing insights into capacity, activities, and SLA measurements.
  • Perform upgrades on Cisco routers/switches/WLC as required.
  • Drive continuous improvement and process change suggestions to management.
  • Monitor performance and ensure system availability and reliability.
  • Monitor system resource utilization, trending, and capacity planning.
  • Configure and implement backup tools for auto configuration on Network devices.
  • Work within established configuration and change management policies.
  • Ability to handle multiple projects within timelines.
  • Document issues, create knowledge base articles, and update inventory.
  • Manage Data Center operations for hardware installation and maintenance.
  • Good communication skills and a team player.

Required Skills:

  • L2/L3 Switching – STP, RSTP, PVSTP, MSTP, IGMP, Multicast
  • Routing – WAN/LAN (OSPF, EIGRP, RIP, Static and MPLS)
  • Cisco Wireless – WLC, Access Points
  • ARUBA clear pass
  • RADIUS/ISE
  • DWDM
  • F5 LTM Load Balancers
  • Monitoring Tools - Manage Engine (PRTG)
  • MiTel Telephony
  • Ticketing Tools – Jira

Qualification:

  • Bachelor's degree in network administration, information technology, or computer science
  • Experience supporting technical enterprise solutions
  • Previous experience in IT, security, or systems support, or network administrator positions preferred
  • Must hold network certification – CCNA/CCNP – Routing/Switching
  • Possess excellent analytical and problem-solving skills
  • Ability to perform well under pressure
  • Work well independently and in team settings
  • Be a confident communicator
  • Fluent English speaking and writing skills


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