Network Infrastructure Specialist
4 weeks ago
About the role: Network Operations Expert
Job Description: Network Operations Expert
Key Responsibilities:
- Configure and troubleshoot switches and routers in a network production environment, including Cisco Nexus, Cisco 3650, and Cisco Meraki.
- Troubleshoot voice systems, including Mitel 3300 CX Controller, Mi voice Business Virtual for Enterprise, and T1/E1 Combo MMC (PRI).
- Support F5 LTM Load Balancers and ensure their optimal performance.
- Develop and implement disaster recovery activities and ensure the availability of the production environment.
- Lead daily operations of the production environment and ensure 24/7 availability.
- Participate in Change Advisory Board Review Meetings with customers.
- Build monitoring tools to ensure system availability, resource utilization, and capacity.
- Create network services dashboards providing insights into capacity, activities, and SLA measurements.
- Perform upgrades on Cisco routers/switches/WLC as required.
- Drive continuous improvement and process change suggestions to management.
- Monitor performance and ensure system availability and reliability.
- Monitor system resource utilization, trending, and capacity planning.
- Configure and implement backup tools for auto configuration on Network devices.
- Work within established configuration and change management policies.
- Ability to handle multiple projects within timelines.
- Document issues, create knowledge base articles, and update inventory.
- Manage Data Center operations for hardware installation and maintenance.
- Good communication skills and a team player.
Required Skills:
- L2/L3 Switching – STP, RSTP, PVSTP, MSTP, IGMP, Multicast
- Routing – WAN/LAN (OSPF, EIGRP, RIP, Static and MPLS)
- Cisco Wireless – WLC, Access Points
- ARUBA clear pass
- RADIUS/ISE
- DWDM
- F5 LTM Load Balancers
- Monitoring Tools - Manage Engine (PRTG)
- MiTel Telephony
- Ticketing Tools – Jira
Qualification:
- Bachelor's degree in network administration, information technology, or computer science
- Experience supporting technical enterprise solutions
- Previous experience in IT, security, or systems support, or network administrator positions preferred
- Must hold network certification – CCNA/CCNP – Routing/Switching
- Possess excellent analytical and problem-solving skills
- Ability to perform well under pressure
- Work well independently and in team settings
- Be a confident communicator
- Fluent English speaking and writing skills
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