Senior IT Solutions Architect

2 days ago

Adelaide, South Australia beBeeTechnical Full time $96,000 - $124,000

Technical Solutions Specialist

As a seasoned IT professional, you will take ownership of complex technical projects, lead cross-functional teams, and mentor junior engineers. You will work closely with clients to design, implement, and maintain robust IT systems that meet their business needs, while ensuring security and reliability are at the forefront of every solution.

This hybrid role offers flexibility between working in our Edinburgh office, from home, or at client sites as required.

Key Responsibilities:

  • Provide expert technical support to clients, acting as an escalation point for the IT team.
  • Design, implement, and manage IT infrastructure projects (cloud migrations, network deployments, security enhancements, etc.).
  • Support and maintain Microsoft 365, Azure, and other cloud platforms.
  • Configure, manage, and troubleshoot Windows Server, Active Directory, and related systems.
  • Ensure robust security practices are applied across client environments, including monitoring, patching, and compliance support.
  • Lead client onboarding and infrastructure upgrade projects, ensuring seamless delivery.
  • Mentor and support junior engineers, encouraging knowledge-sharing and professional development.
  • Collaborate with the Service Desk Manager to improve processes and enhance service delivery.
  • Document technical solutions, systems, and processes in line with best practices.
  • Build strong client relationships, acting as a trusted technical advisor.

Skills and Qualifications Required:

  • Proven experience in a senior IT support/engineering role within an MSP or fast-paced environment.
  • Strong knowledge of Microsoft 365, Azure, and Windows Server technologies.
  • Proficiency in networking (firewalls, routers, switches, VPNs, VLANs).
  • Experience with cyber security tools and best practices, including endpoint protection, vulnerability management, and compliance frameworks.
  • Hands-on experience with virtualisation platforms (VMware, Hyper-V).
  • Knowledge of backup, disaster recovery, and business continuity solutions.
  • Excellent troubleshooting, problem-solving, and analytical skills.
  • Strong communication skills, with the ability to explain technical concepts to non-technical users.
  • Certifications such as Microsoft Associate or Expert exams, CompTIA Security+, or equivalent (desirable).
  • Full UK driving license (preferred, due to on-site client visits).

What We Offer:

  • Competitive salary, based on experience.
  • Hybrid working model with flexibility.
  • Opportunities for professional training, development, and certification support.
  • A collaborative, friendly, and security-focused work environment.
  • Exposure to diverse clients and technologies, offering continuous learning.
  • 28 days annual leave (including bank holidays), increasing with service.
  • Company pension scheme and other benefits.

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