Career Opportunity in Customer Service

1 week ago

Melbourne, Victoria, Australia beBeeBanker Full time $60,000 - $90,000
Personal Banking Career Opportunity

As a Personal Banker, you will have the opportunity to deliver exceptional customer service and build long-lasting relationships with our customers. You will be responsible for understanding their financial goals and objectives, and providing tailored solutions to meet their needs.

  • Develop expert understanding of customers' financial goals and designing solutions that meet their needs.
  • Stay up-to-date with constant change, educating and supporting customers with digital literacy and online banking needs as we continue to innovate.
  • Guide customers through personalized lending solutions, helping them achieve their goals through tailored personal loans and credit card options.
  • Embark on a lifelong learning journey, bringing your brilliant mind and growing your career through on-the-job training and other opportunities.
  • Build connections within the community, supporting customers, giving back, and making a positive impact while having fun along the way.

This is a permanent full-time position located in Altona. If you're passionate about delivering exceptional customer service, building relationships, and making a real difference, we'd love to hear from you.

To succeed in this role, you'll consistently deliver exceptional customer service and possess:

  • Proven ability to achieve sales results through solutions that truly meet customers' needs.
  • Confidence in communicating with new and existing customers face-to-face and over the phone.
  • The ability to quickly build relationships and rapport with customers and colleagues.
  • Eagerness to understand and share what makes our bank different.
  • Drive for collaboration – mateship is crucial for us to work together and achieve our goals.
  • Experience in consumer lending – a plus but certainly not essential.

We operate under a shared revenue model based on profit-with-purpose, ensuring that profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs.

By joining our team, you become part of a dedicated group focused on promoting local growth and nurturing meaningful relationships.

Our team values diversity and inclusion, offering a range of benefits including health and wellbeing support, learning opportunities, and flexible policies.

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